Wholesale Terms & Conditions

Wholesale Terms & Conditions

  1. Minimums: Your first order needs to reach $250. You can order anything you want to make it up to the $250 opening order, we currently do not have any minimums on styles or sizes. Minimum reorders are $125. Wholesale orders placed for less than these amounts will be canceled.
  1. Submitting Orders: All orders will be placed on the website once your account is approved. For preorders, 50% is due at time of order submission and the remainder is due before shipping. Full payment is required for in stock merchandise. We accept all major credit cards and PayPal as payment. We do not offer terms or ship COD. Invoices for exact shipping charges will be sent through PayPal after your order is weighed.
  1. Adding to your orders:As long as you meet your minimums, you can add to an order before it ships at no extra cost.

  2. Turn-Around Time:Orders are shipped on a first-come first-serve basis. Under normal circumstances, in stock, online orders will typically ship out 2-3 business days from the day you order. Preorder ship dates will be posted for those orders. We have done well in the past with our estimated ship dates but delays from manufacturing and/or shipping sometimes occur.

  3. Rush Charge: If you need an order shipped out the same day please contact us at smockcandy@yahoo.com and let us know you need your order rushed. We will try our best to get it out free of charge. If for some reason we are not at the warehouse that day we may charge an additional $15 fee for rushed shipping.

  4. Reporting shortages /incorrect items: Please let us know immediately, within 48 hours of receiving your order. Contact smockcandy@yahoo.com 

  5. Defective Items: Please inspect all the items in each shipment carefully for defects in stitching and assembly. We are happy to issue replacements when the defects are reported to us within 2 weeks of you receiving your shipment. We will not receive any items from 6 months ago, a year ago, etc that you forgot to check. 

  6. Returns:We can only accept returns for damaged or defective items. Please contact us at smockcandy@yahoo.com

  7. Resale of  Items:If you are a wholesale customer, we expect that our items are sold at a reasonable retail markup & in a retail environment. You can choose your personalization fee on top of retail price. If we find that anyone is reselling our items at wholesale or near wholesale prices we reserve the right to refuse future business with you. Reselling of items must take place on your personal business social media pages/groups or website. Purges on Facebook BST pages are not allowed UNLESS THE ITEM IS PERSONALIZED BY YOU. You are allowed to direct someone to your personal pages to purchase an item. Items can be sold at a discounted price once the following season is released. If you have any questions about pricing of items please contact us at smockcandy@yahoo.com